Billing Terms & Conditions

This Billing Terms and Conditions document outlines the payment and billing practices for Zeravi.

1. Accepted Payment Methods

At Zeravi, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards (Visa, MasterCard, American Express)

Apple Pay & Google Pay

All payments are processed in British Pounds (GBP).

2. Payment Processing

Payments must be completed at the time of purchase.

Orders will not be processed or shipped until full payment has been received.

If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on Zeravi are in GBP (£).

Prices are subject to change without notice.

Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

Zeravi uses SSL encryption and trusted payment gateways to ensure your transactions are secure.

We do not store your credit card or payment details.

5. Refunds & Chargebacks

Refunds are processed according to our Refund & Return Policy.

Unauthorized chargebacks will be disputed.

If you experience any issues, please contact us first at info@zeravi.co.uk

6. Fraud Prevention

Zeravi reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

Additional identity verification may be requested for high-value transactions.

7. Contact Information

For any enquiries, please reach out to us directly:

Email: info@zeravi.co.uk

Phone: +44 800 817 4445

Address: 115 Belgrave Road, Leicester, LE4 6AS, United Kingdom

Customer service: Monday–Friday, 09:00–17:00 (GMT)

Response time: We aim to respond within 1–2 business days.

For business or legal information requests, please get in touch.